Hype Apps Refund Policy

Version: 1.0 · Effective: November 6, 2026

Hype Apps is sold by Fluency Software Inc., a Massachusetts corporation doing business as "Hype Apps".

Licenses and production app tickets

• You can get a refund for any reason within 14 days of buying. Email lazarus@hypeapps.dev from the address you bought with, or include your license key. We refund to the original payment method.
• A refund ends what it paid for. A license refund revokes the license, its device seats and its tickets: the paid features switch off on your devices at their next check-in, and Shipyard carries on as the free Demo. Apps you've already published stay live (we never pull them), and their HAM Sync keeps working, but you can't make new store builds of them after the revocation.
• Production app tickets: no refund once the app is live. You can get a refund for a ticket within 14 days of buying it only while no app using it is live on the public App Store or Google Play. Once its app is live, the ticket is non-refundable, even inside the 14 days.
• After 14 days, sales are final, except as below.

If the software doesn't work as described and we can't fix it, we'll refund you whenever you bought it. Nothing here limits your rights under consumer law.

No refund after a breach. If we revoke a license for breaking the EULA or the Terms of Service, it isn't refunded (EULA §13).

EU and UK buyers. The law also gives you a 14-day right to withdraw from a purchase. This policy doesn't limit it: within those 14 days you can withdraw even from a ticket whose app is already live.

Chargebacks. Please contact us first; we answer quickly. A chargeback ends the license the same way a refund does.